Privacy Policy

1. Introduction

gharxikal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gharxikal.world (the "Site") or use our wardrobe consultation services.

Please read this Privacy Policy carefully. By accessing or using the Site or our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website
  • Book a consultation
  • Sign up for our membership program
  • Subscribe to our newsletter
  • Participate in our surveys or promotions

The personal information we may collect includes:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Payment information (processed through secure third-party payment processors)
  • Style preferences and wardrobe information
  • Body measurements and shape information (with your consent)
  • Photographs (with your consent, for style assessment purposes)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you view on our Site
  • Time spent on those pages
  • Time and date of your visit
  • Other statistics

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

For more information about our cookie practices, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and complete your transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Develop personalized style recommendations and wardrobe consultation services
  • Send you marketing communications about our services, offers, and promotions
  • Monitor and analyze trends, usage, and activities in connection with our Site
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Protect the rights, property, or safety of our company, our users, or others

4. Legal Basis for Processing

Under the UK and EU General Data Protection Regulation (GDPR), we process your personal data on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your personal data for specific purposes.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

5. Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose your information to protect and defend our rights or property, or the safety of our customers or others.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to process your information, we will either delete or anonymize it.

For clients, we generally retain your information for up to 5 years after your last interaction with us to maintain your style history and preferences for potential future consultations.

7. Data Security

We implement appropriate security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of sensitive data, regular security assessments, and restricted access to personal information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • The right to access the personal information we hold about you
  • The right to rectify inaccurate personal information
  • The right to request the deletion of your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We use appropriate safeguards, such as Standard Contractual Clauses, for international data transfers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

gharxikal
Fashion Lounge, Westfield
London W12 7GF
United Kingdom
Email: info@gharxikal.world
Phone: +44 794 416 7050